Welcome to the ibosol APP platform!
This platform and its content are owned and operated by ibosol APP itself. All rights are reserved. These Terms of Use (“Terms”) regulate access and use, within Brazilian territory, of the services, websites, content and products (“Services”) offered by ibosol APP, a legal entity governed by private law, registered with the CNPJ under no. 51.850.195/0001-08, with headquarters at Rua João Francisco de Almeida, no. 339, Centro, CEP: 28200-000, municipality of Rio de Janeiro – RJ.

The purpose of these Terms of Use is to establish guidelines for using the ibosol APP platform, respecting current legislation, especially with regard to data protection. By using ATIVE APP services, you fully agree to these Terms and undertake to follow all provisions set out herein. If you do not agree with any part of these Terms, you should not use the platform. Furthermore, you agree to our Privacy and Cookies Policy, available on our website.

CLAUSE 1 – CONCEPTS AND DEFINITIONS

1.1. Year : Period of time that begins on a given day and ends on the day before the same day of the following year. For example, the period between the beginning of January 3 of one year and the end of January 2 of the following year.

1.2. Application : Software program available on compatible devices from brands such as LG, Samsung, Roku and Philips, which requires activation for use. ibosol APP activates these applications, but does not offer additional content or support for playlists.

1.3. Activation : Process by which the application becomes functional on the user’s device, carried out through the services offered by ibosol APP. Activation does not include provision of content, playlists or technical support for the application.

1.4. Access Account : Personal credentials created by the user (login and password) to access the ibosol APP platform and use the services offered, such as activating applications.

1.5. Credits : Units of value acquired by the user that allow the activation of a specific number of applications within the ibosol APP platform. Credits can be resold by any registered user, with the reseller being responsible for all issues related to resale, such as technical support and returns.

1.6. Cookies : Small text files stored on the user’s device when they access the ibosol APP website, with the purpose of improving navigation, personalizing the experience and storing user preferences, in accordance with privacy permissions.

1.7. LGPD (General Data Protection Law) : Brazilian legislation that regulates the processing of personal data, guaranteeing the privacy and protection of user information. ibosol APP adheres to the provisions of the LGPD, collecting and processing personal data as established by law.

1.8. Platform : The digital environment provided by ibosol APP, accessible via the website, in which users can manage their accounts, acquire credits and activate applications on compatible devices.

1.9. Playlist : Set of multimedia content that the application can use to provide its services, such as lists of films, songs or other audiovisual materials. ibosol APP does not provide, sell or support playlists; The responsibility for obtaining them lies solely with the user.

1.10. User : Individual or legal entity that registers on the ibosol APP platform and uses the services offered, such as activating applications and purchasing or reselling credits.

CLAUSE 2 – ACCESS CONDITIONS

2.1. To access the Website and/or the ibosol APP Platform, the user, if an individual, must be of legal age in accordance with the laws applicable to the place of residence at the time of access. For the legal entity user, it is necessary to have a regular and active status in the National Register of Legal Entities (CNPJ), in accordance with current legislation.

2.2. To use the Platform as a Customer, the user must complete a personal and non-transferable registration (“Registration”), in which they undertake to provide a valid email address owned by them, in addition to a personal access password. The Individual Registration may require, in addition to the email, the following information:

1. Full name
2. Registration number in the Individual Taxpayer Registry (CPF)
3. Date of birth
4. Full residential address
5. Phone number with area code

For legal entities, data may include:

1. Fancy name
2. Corporate reason
3. CNPJ registration number
4. Date of incorporation
5. Full business address
6. Phone number with area code
7. Full name of the partners, together with the CPF or CNPJ registration number

2.3. ibosol APP may, at any time, request additional data and documents supporting the information provided by the User, to guarantee the authenticity and regularity of the Registration.

2.4. The user undertakes to provide truthful and complete information at the time of registration, in addition to keeping their data updated throughout the period of use of the Platform. Falsity, omission or outdated data may result in the suspension or cancellation of access.

2.5. The user expressly agrees that the contact data provided, such as email address and telephone number, may be used by ibosol APP to send communications, security alerts, notifications and marketing materials related to the platform’s services. The responsibility for keeping this contact information up to date rests solely with the user. ibosol APP will not be responsible for any losses resulting from communications that have not been delivered due to outdated data.

2.6. ibosol APP reserves the right to refuse any registration request or suspend/cancel previously accepted registrations in the following cases:

1. Violation of any provision of these Terms
2. Inability to verify the User’s identity or detection of false information
3. Practice of fraudulent, illegal acts or behaviors that, in the discretion of ibosol APP, are incompatible with the principles and objectives of the platform or harm other users or third parties

2.7. It is the user’s sole responsibility:

1. Keep your platform access credentials (login and password) safe and confidential
2. Ensure the security of your internet access device, including the use of protection tools such as antivirus and firewall, bearing their respective costs. In case of suspicion of unauthorized access or security compromise, the user must immediately inform ibosol APP so that the appropriate measures can be taken.

2.8. The registered username and email cannot contain words or terms that allude to ibosol APP or any offensive, defamatory or inappropriate term. Registrations that do not meet this requirement may be suspended or canceled without prior notice.

2.9. Access to the platform and its services may be subject to specific requirements, such as the use of two-step authentication (2FA) to increase security, depending on the level of access or functionalities contracted. ibosol APP may implement additional security measures to protect the integrity of the data and the system.

2.10. ibosol APP is not responsible for any failures or access interruptions resulting from the unavailability of third-party services, such as internet providers, or technical problems on the User’s devices, these being factors outside the company’s control.

CLAUSE 3 – ACCEPTANCE OF THE TERMS

3.1. By accessing the Website and/or using the Platform, even if partially, experimentally or temporarily, the user expressly declares that they have read, understood and agree to fully respect the provisions contained in these Terms and their annexes. ibosol APP reserves the right to modify these Terms at any time, for legal, commercial, technological or strategic reasons, with at least 30 (thirty) days’ notice. The user acknowledges that it is their sole responsibility to periodically monitor updates to these Terms, with continued use of the platform considered as acceptance of the changes made.

3.2. If the user disagrees with any present or future provision of these Terms, or feels dissatisfied with the platform’s services for any reason, he or she may cease using it, without prejudice to the fulfillment of any obligations assumed. It is important to highlight that, even after the end of use of the platform, some obligations assumed by the user, such as contractual or legal responsibilities, may continue to be in force, as provided for in this Term.

3.3. Furthermore, use of the platform implies acceptance of ibosol APP complementary internal policies, including, but not limited to, the Privacy Policy, Cookies Policy and other additional rules that may be implemented in the future. These policies, when existing, will be considered an integral part of these Terms and must be observed by the user.

3.4. ibosol APP also reserves the right to suspend or terminate the user’s access to the Platform if they fail to comply with any provision of these Terms, and may adopt appropriate judicial and extrajudicial measures to protect their rights and the rights of third parties, as the case may be.

CLAUSE 4 – FUNCTIONALITY AND SERVICES OFFERED

4.1. The website exclusively offers the activation service for applications compatible with devices from different brands, including, but not limited to, LG, Samsung, Roku and Philips. Activation is carried out to allow the user to use the applications’ functionalities during a 7-day free trial period.

4.2. The service provided by ibosol APP does not include the sale, supply or distribution of content, playlists or any other type of media necessary for the functioning of the activated applications. The responsibility for obtaining and using such content lies exclusively with the user.

4.3. When using ibosol APP services, the user understands and agrees that the only product offered by this website is the activation of applications, and that any additional needs for content or playlists must be supplied by external sources, under the user’s responsibility.

4.4. ibosol APP is not responsible for the quality, availability or functioning of any playlist used with the applications enabled by this website.

CLAUSE 5 – FREE TRIAL PERIOD AND REFUND

5.1. The applications available on ibosol APP offer a 7-day free trial period, which begins upon activation of the chosen application. However, this trial period only applies to the service provided by the application to the customer, without any relation to the activation service provided by ibosol APP

5.2. Refund for ACTIVE APP before activation : User can activate the application at any time. After activation, the service will be considered complete, and it will not be possible to request a refund of the amount paid, even if the user decides not to use the application after activation.

5.3. After activation : If the user purchases the service but does not activate it, they can request a full refund of the amount paid. This right to a refund is only valid if the activation has not been carried out.

5.4. No additional costs or interruption : After activation, there will be no additional costs and the application will continue to work without any interruption. Once activated, however, the amount paid will not be refunded, regardless of the time of use or the user’s decision.

CLAUSE 6 – OBLIGATIONS AND RESPONSIBILITIES OF THE PARTIES

6.1. The website exclusively offers the activation service for legitimate applications made available directly through our platform. The website’s responsibility is limited to the correct activation of these applications, in compliance with the technical standards required by the manufacturers of compatible brands.

6.2. Legitimate Applications : The ibosol APP service is limited to the activation of legitimate applications made available by official sources and compatible with the user’s devices. The site does not support, encourage or facilitate the use of pirated applications or any form of copyright infringement. Any attempts to activate non-legitimate applications or those obtained through illegal means are the sole responsibility of the user.

6.3. Responsible Use : Any development resulting from the chosen application—such as the misuse of content, unauthorized playlists or practices that violate the law—is the sole responsibility of the user. The website does not assume any responsibility for use after activation of the application, as our service provision ends with activation accordingly.

6.4. Legal Responsibility : The user is responsible for ensuring that the use of activated applications is in accordance with current legislation, especially with regard to the protection of copyright and intellectual property. Any legal violation related to the use of the applications is the sole responsibility of the user, and the website cannot be held responsible for such infractions.

6.5. Website Responsibility : If any technical problem occurs regarding the activation of the application during the process, the website is committed to offering support and assistance to resolve the problem efficiently. The user can contact us through our customer service channel available directly on the website. Our commitment is to ensure that activation occurs correctly, depending on the service purchased.

CLAUSE 7 – CHARGEBACK POLICY AND BAD FAITH

7.1. In the event of a chargeback request by the user, the platform reserves the right to temporarily or permanently suspend the user’s access to the products and services purchased, as well as available credits, until the issue is properly investigated and resolved together. to the credit card administrator or responsible financial institution. This suspension will be maintained until the completion of the verification process, without prejudice to other applicable measures.

7.2. The user acknowledges and agrees that, in cases of improper chargeback, mistakenly requested or carried out in bad faith, the platform reserves the right to apply a fine equivalent to 20% of the disputed amount or R$700.00, whichever is greater. . Furthermore, the platform will take all appropriate measures, both judicial and extrajudicial, to recover unduly disputed amounts. The user will be duly notified of any action necessary to regularize the situation.

7.3. Improper use of the chargeback system may result in civil and criminal liability for the user, especially in cases where the user continues to use the platform’s products or services after the chargeback. Such conduct may be interpreted as illicit enrichment, characterizing a legal violation, which will subject the client to the penalties provided by law, including full compensation for damages caused, losses and damages, in addition to legal fees and procedural costs.

7.4. The platform may also share relevant information about the chargeback, as well as any signs of fraud or bad faith, with the competent authorities and credit protection bodies, for the purposes of protecting the financial system and combating fraud.

CLAUSE 8 – CREDIT AND RESALE SYSTEM

8.1. The site offers a credit system that allows users to purchase packages that entitle them to a certain number of application activations. When purchasing a package of credits, the user can use them to activate applications available on our platform or resell them.

8.2. Resale of Credits : When reselling credits purchased on the website, the responsibility for providing the service lies entirely with the reseller. The website is not responsible for issues related to what will be done with the credits after purchase, nor for any disputes between the seller and the final buyer.

8.3. Reseller Responsibility : The reseller assumes full responsibility for technical support, returns, exchanges or any other issue involving resold credits. The website does not offer assistance to third parties who acquire credits through resale and is not responsible for problems that may arise in these transactions, as it only acts as an initial supplier of credits to the original buyer, without involvement in resale operations.

CLAUSE 9 – GRANT OF USE LICENSE

9.1. ibosol APP, as owner and holder of all rights to the platform, grants the user a limited, non-exclusive, non-transferable and revocable license to access and use the platform through the website, in an online environment, in accordance with the terms set out in this document. The license is granted exclusively for personal or legitimate business use, depending on the purposes of the services offered. The user does not acquire, under any circumstances, any intellectual property rights over the platform or its components, except for the license of use granted herein.

9.2. For correct access and use of the platform, the user must provide, at their own expense, all necessary technological resources, including, but not limited to: devices with internet access, network infrastructure, updated software, in addition to an address valid email. ibosol APP is not responsible for access failures resulting from technical problems with equipment or services external to the platform.

9.3. The user acknowledges that they are solely and exclusively responsible for the information entered on the platform, for creating and protecting their registration, including the safekeeping of their access credentials (login and password). ibosol APP is not responsible, under any circumstances, for data entered or actions carried out by the user, and does not carry out prior review or audit of such information. In case of misuse of the platform by third parties, resulting from security flaws attributed to the user, the user will be responsible for the resulting legal or contractual consequences.

9.4. The user understands and agrees that ibosol APP reserves the right to modify the Platform at any time, whether to improve its functionalities, adapt to technological or legal changes, or for market reasons. ibosol APP may, at its sole discretion, decide to temporarily or permanently interrupt the marketing of the Platform, as well as to update or discontinue it, without the need for prior notice. If the discontinuation of the Platform occurs, ibosol APP will make its best efforts to notify the user with reasonable advance notice.

9.5. The license granted to the user will be automatically revoked if the user uses the platform in a manner contrary to current legislation, the principles of good faith, or in disagreement with the terms of this document, without prejudice to the applicable legal measures that may be adopted by ibosol APP.

9.6. ibosol APP reserves the right to suspend or terminate, at any time, access to the platform of users who are violating the Terms of Use, using it in a fraudulent, harmful or inappropriate way. In such cases, ibosol APP will not be obliged to refund any amounts paid for the services, in addition to being able to take the appropriate legal measures.

CLAUSE 10 – COPYRIGHT AND INTELLECTUAL PROPERTY

10.1. The user acknowledges and agrees that ibosol APP is the sole and exclusive owner of all copyrights and intellectual property related to the website and platform, including, but not limited to, domain name, source code, files, banks data, content, design, layout, images, logos, texts, sounds, functionalities and other elements that make up the platform. All of these rights are protected by applicable national and international law. The commercial name and brand “ibosol APP”, as well as the products and services associated with this brand, are the exclusive property of ibosol APP, and unauthorized use is prohibited under penalties provided for by law.

10.2. This Terms of Use does not grant the user any assignment, transfer, licensing or any other right over the website, the platform or any content present therein. The user receives only a limited license of use, in accordance with the terms described in this document, to use the platform in the manner stipulated here. Any use outside the permitted limits will be considered a violation of ibosol APP intellectual property rights.

10.3. The user is expressly prohibited from:

1. Modify, adapt, translate or make any attempt to modify the source code, features or design of the Platform
2. Create products, software or services derived from the platform
3. Develop, directly or indirectly, products or services competing with the ibosol APP, which use ideas, characteristics or functionalities similar to those made available by the platform
4. Reproduce, distribute, license or otherwise exploit the content of the platform for commercial purposes without the express written authorization of ibosol APP

10.4. ATIVE APP may include on its website or platform links to other websites or external resources on the internet. However, the inclusion of these links does not imply any form of endorsement or responsibility by ATIVE APP for the content, products or services offered by such third-party websites. ibosol APP has no control over the content or practices of third parties and, therefore, is not responsible for any damages or losses arising from the access or use of external websites linked to its website or platform.

10.5. The user agrees to immediately notifyibosol APP of any unauthorized use, reproduction or violation of intellectual property rights related to the Platform or its contents. ibosol APP reserves the right to take all applicable legal measures to protect its intellectual property rights, including seeking extrajudicial and judicial measures.

10.6. Violation of ibosol APP intellectual property rights by the user may result in the immediate suspension of access to the Platform, as well as the judicialization of possible legal actions to repair damages or losses caused by the infringement, in addition to measures that seek to prevent the continuation of the violation.

10.7. ibosol APP may, at its discretion, grant special permissions or licenses for the use of specific parts of the Platform or its content. These permissions will be subject to additional terms and conditions, and will not imply a permanent assignment of any intellectual property rights.

CLAUSE 11 – GENERAL CONDITIONS AND FINAL PROVISIONS

11.1. This Term binds the parties and their respective successors, regardless of title or circumstance, and its termination will not imply discontinuity of previously accrued rights and/or obligations. Any obligation assumed by the parties prior to the termination of this Term will remain in full force until all pending issues are duly fulfilled, including, but not limited to, payments due, contractual responsibilities and legal obligations.

11.2. The eventual inability or omission of either party to demand strict compliance with any provision of these Terms will not constitute novation, waiver or modification of the rights and obligations provided for herein, and the injured party may demand compliance with these provisions at any time. Tolerance in specific cases will not imply the granting of rights or permanent contractual modifications.

11.3. If any provision of these Terms is declared unenforceable, invalid or null, whether by court decision or for any other reason, such declaration will not prejudice the other provisions, which will remain valid and in full force. The invalid provision will be replaced by another that reflects, as far as possible, the original intention of the parties, respecting the legal context.

11.4. This Terms of Use, as well as the relationship between the parties, will be governed and interpreted in accordance with the laws of the Federative Republic of Brazil. To resolve any doubts, controversies or disputes that may arise in relation to the execution or interpretation of this Term, the parties irrevocably and irreversibly elect the jurisdiction of the District of Rio de Janeiro, State of Rio de Janeiro, expressly renouncing any another, however privileged he may be.

11.5. This Term may be changed, revised or updated at any time, respecting the prior notification period of 30 (thirty) days, whether for legal, technical, commercial or strategic reasons. ibosol APP is committed to publishing updated versions of the Terms on its Website, and it is the user’s sole responsibility to periodically check them to ensure that they are aware of the modifications. Continued use of the services after changing the Terms will be considered acceptance of the changes.

11.6. In case of significant changes that may directly impact the User’s rights, ibosol APP may, at its discretion, notify the User through direct communication, such as email, or through a notice on the website or platform itself, to ensure transparency in the relationship with its customers.

11.7. ibosol APP reserves the right to transfer or assign this Terms of Use, in whole or in part, at any time, to third parties, including, but not limited to, mergers, acquisitions, corporate reorganizations or sales of assets. The user may not assign or transfer any of their rights or obligations without the prior written consent of ATIVE APP.

11.8. The parties acknowledge that this Term constitutes the complete understanding between them in relation to the matters covered herein, replacing any previous agreements, communications or understandings, whether oral or written, related to the same subject. This Terms of Use was last updated on 10/11/2024 and applies to citizens and legal permanent residents of Brazil.

VERSION DATE

This Terms of Use was last updated on 10/11/2024.